Building digital roadmaps to be future-ready

Digital transformation redefines how businesses connect with customers, streamline processes, and drive sustainable growth.

It’s all about developing digital capabilities and human capital to mitigate gaps in workflow inefficiencies, customer experiences or any missed opportunities.

Digital Transformation

Championing the change in delivering success

  • Problem Definition
    Problem Definition

    Identify business challenges, pain points, and missed opportunities
    Define the use case through stakeholder interviews, process mapping and data analysis

  • Solutioning
    Solutioning

    Evaluate technology options: off-the-shelf (OTS), custom built or hybrid approach
    Build business cases to assess and justify the TCO v.s. ROI

  • Digital Transformation Roadmap
    Digital Transformation Roadmap

    Phased implementation plan with actionable steps and timeline
    Prioritizes quick wins while building toward long-term goals

  • Change Management Roadmap
    Change Management Roadmap

    Communicate transformation vision, plan & objectives to sponsors and stakeholders
    Assess and address skill gaps via training programmes

  • KPI & Performance Metrics
    KPI & Performance Metrics

    Measure success of digital transformation & change management journey
    Tracks metrics at company, operational and staff levels

Bringing our expertise to the table

Ecommerce Transformation

E-commerce Transformation

Delivering value and crafting digital experiences for customers in 3 key aspects: fundamentals, data & growth

Solution Evaluation

Solution Evaluation

Assisting businesses to determine the suitability of vendor or solution, and align with business goals, needs and requirements

Agile Transformation

Agile Marketing / Operations / Finance

Build agile teams in business functions of marketing, operations and finance for speed, flexibility and better collaboration

Challenges are often opportunities to build resilience

Transforming digitally is often NOT rocket science, it’s rather a mindset shift from

  • too comfortable with the old modus operandi
  • resisting new ideas that are usually unproven
  • unwilling to invest and start afresh
Executive Sponsorship

Executive Sponsorship

Digital transformation can succeed through evangelism from leadership

Stakeholders Buy-In

Stakeholders Buy-In

Align the objectives, business case and involvement with stakeholders

Iterative Approach

Iterative Approach

Phased rollout to achieve quick wins and build support for subsequent phases

Mitigate Skills Gap

Mitigate Skills Gap

Training is essential to build the team with right skillsets in adopting technology

It's OK to make mistakes, just don’t repeat them again

‘Learn, Unlearn, Relearn” aligns with the dialectical model and represents a cyclical process of continuous adaptation and growth, where learning new things necessitates letting go of outdated information and then integrating new knowledge with what’s been retained.

Learn

Learn

Acquire knowledge or learn from mistakes
Direction Arrows
Unlearn

Unlearn

Consciously let go of outdated knowledge
Direction Arrows
Relearn

Relearn

Adopt updated, more effective ways of working

Where challenges become catalysts for change

Demand Forecasting Solution for Retail Industry

A strategy roadmap for retail businesses to overcome the challenges of supply chain volatility, aligning omnichannel demand and data silos.

Build your digital capabilities today

Engage fractional digital transformation specialists to lead and champion through the digital transformation and change management journey

About

We are go-to fixers for struggling digital initiatives, and build digital experiences.

Contact

Copyright © 2025. All Rights Reserved. tinkerEdge is a consulting arm under 96 Skies Consulting Private Limited